Our product will be delivered by NZ Post carrier. We will only deliver products ordered through the site to a location where we can provide delivery services. We do not ship dangerous or restricted goods. We recommend you be present to accept the delivery of your order.
Delivery times for small items is 1 to 5 working days and large items 3 to 5 days (+ extra 2-3 days for rural addresses) . Please make sure to select correct shipping option to avoid delay in despatch of your order. If you live in a rural address, we recommend getting your products delivered to you work/family/friend at a non-rural address to receive your parcel faster.
If any questions please contact us for a shipping fee quote and we do not deliver to PO Boxes.

-How long does the shipping take?

A:Our  courier comes every day at around 1:30 pm, so if you order before that time, your order will be shipped the same day and it should get to you in 1-5 working days. Rural delivery can take up to 3 days extra. Once we send your parcel out, you will receive an email with your tracking number. Please keep an eye on the tracking and contact us or NZ POST Couriers directly in case your parcel hasn’t been delivered within our standard delivery time frame so we can make sure it gets to you in time.

-Do you do overnight delivery?

A:We can’t guarantee that your products will get to you overnight. We recommend letting us know in the comments with your order when you need your products by so we can put  an urgent sticker on your package, but we still can’t 100% guarantee overnight delivery as it is out of our control once the courier has the goods.

-Can I pick up my online order?

A:Yes, We are online based business, located at North Shore, our pick up address is Wairau Valley North Shore

Time available: Mon - Fri : 9:00am - 2:00pm, 5pm - 6pm.（Hours of pickup are subject to change, please contact us before you come to pickup （TXT Only))